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IT Support Online
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19/01/2017 - Procedure - Obtaining Temporary/Guest User logins
19/01/2017 - Email Virus Threats
19/01/2017 - Procedure for changing Staff Passwords
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Online Helpdesk

Welcome to the Online helpdesk, here you will find a collection of articles that can provide help and solutions to common IT problems encountered at York College. IT Support looks forward to staff and learners using the online helpdesk as the first line of customer support.

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Top 5 Most Viewed Documents
  Setting up internet access to your Notes mailbox (5014 views)
Different types of Virus (4995 views)
New Administration Account Application (4445 views)
How to set up your PC/Tablet to Print to the Konica Minolta MFD's (4239 views)
Latest Virus Information (4052 views)

Top 5 Best Rated Documents
  Can I back up my user area on to CD? (5 rating)
Can I change my students’ passwords? (5 rating)
I have run out of Grace logins what should I do? (5 rating)
Where can i download Adobe Acrobat reader? (5 rating)
What is my college email address? (4.33 rating)

Top 5 Most Recent Documents
  MFP Overview for YC print system 2014 (09/07/2014)
Docuware errors regarding no connections remaining (28/01/2014)
How can i set up my tablet to pick up the projector on the docking station manually? (03/10/2008)
I can't connect to the wireless on my tablet (03/10/2008)
How to set up your PC/Tablet to Print to the Konica Minolta MFD's (02/10/2008)

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