IT Support Online
IT Support Online
ITS News
19/01/2017 - Procedure - Obtaining Temporary/Guest User logins
19/01/2017 - Email Virus Threats
19/01/2017 - Procedure for changing Staff Passwords
Main News Policies Helpdesk Staff Area
     Policies and Procedures    Using the Network    Forgotten password
 
Online helpdesk contents...


 
Forgotten password


If you are a member of staff and have forgotten your password/run out of grace logins etc you will now have to take your ID card up to the LC Desks to verify who you are and then the LC staff will then call IT Systems & Services to have the password changed.

If you are a student you can either re-swipe your ID card to get a new password or ask the LC staff at the desk to change it for you as long as you have some other kind of ID present.

Go Back Article viewed 1633 times

Article created on 02/10/2004
Article last modified on 27/01/2014

 
   York College website | York College Intranet