IT Support Online
IT Support Online
ITS News
19/01/2017 - Procedure - Obtaining Temporary/Guest User logins
19/01/2017 - Email Virus Threats
19/01/2017 - Procedure for changing Staff Passwords
Main News Policies Helpdesk Staff Area
     News    Email Virus Threats
 
Online helpdesk contents...


 
Email Virus Threats

Date: 01/19/2017

Recently IT Support have detected a number of new e-mail bourne viruses that have been directed at the College. Some of these viruses may get through the antivirus software and College users may open these e-mails and their accompanying attachments and have their computers infected.

IT Support would therefore like to reinforce previous guidance and issue the following information and advice:


Viruses and worms

Many types of computer viruses are spread through e-mail. However, there are some steps that users can take to help prevent becoming infected.

Never open e-mail attachments from someone you do not know. If you think the attachment may be legitimate, send an e-mail to the person who sent it, and confirm that they indeed did send it.


Opening e-mails

1. If you think something seems wrong with an e-mail, delete it immediately.

2. If you get a window asking you to install something when you open an e-mail, click “No” or simply exit, and then delete the e-mail.

3. If an e-mail directs you to a Web site that asks you to install something, click “No” or exit, and then delete the e-mail.


Phishing

1. Phishing is a way of fraudulently acquiring sensitive information, such as credit card or bank account information by tricking users with official-looking messages.


Types of phishing scams

1. Phishing e-mails can appear to come from legitimate institutions such as your bank, eBay, Visa, etc., but they really come from a criminal trying to steal information.


How not to become a victim

1. Never send sensitive account information in an e-mail message.

2. Never go to a sensitive site through an e-mail link; always type the site name in your browser (such as www.paypal.com).

3. Never give any password out to anyone.

4. If your bank requires verification, do it over the phone or in person.

5. Verify any person who contacts you unsolicited, claiming to be customer support.

If you are in doubt then please contact the IT Help Desk on ext 411


Go Back Article viewed 3110 times

 
   York College website | York College Intranet